Client onboarding manager
This job is in your area. Enjoy a short commute and work close to home.
Job Description
This isn't a back-office coordinator role. You'll be the face of Home Hop for every new client β the person who turns a signed contract into a live, booking, money-making short-term rental (Airbnb/VRBO), and the reason owners tell their friends about us.
Home Hop Property Management is the top-rated short-term rental (Airbnb/VRBO) property manager in Ohio, with properties across Cleveland, Akron, Columbus, Cincinnati, Pittsburgh, and Indianapolis. We're growing fast, and onboarding is where that growth gets won or lost.
This is a remote role, working primarily on US Eastern time.
What you'll own
β’ Be the point person for onboarding and offboarding every property in our portfolio
β’ Run kick-off calls with new clients and set the tone for the entire relationship
β’ Quarterback our operations team to make sure properties are guest-ready by go-live
β’ Work hand-in-hand with our in-house design team on furnishing and styling ti...