Location
Cyberjaya
Posted
July 01, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Details:
- Must be a Native Taiwanese
- Proficiency in Taiwanese language and English (Written / Spoken)
- Possess Bachelor’s Degree
- Able to work on Rotational Shift
- Client Service Associate is to help support advertisers worldwide through calls, chat, email, and callbacks.
- Understand customer enquiries and ensure they are answered or routed through appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively...