Are you passionate about delivering exceptional customer service and making a difference in the lives of older Australians? Join Amana Living as a Client Service Manager (CSM) and be the first point of contact for our clients, ensuring they receive the highest level of care and support to continue living independently in their own homes. 

About the Role

As a Client Service Manager, you will build and maintain strong relationships with clients and their families, ensuring they receive the best possible service and support. You will oversee all aspects of service delivery, working closely with internal teams to meet each client’s individual needs. This is a full time role 76 hours per fortnight.

Key Responsibilities

• Act as the primary contact for clients and their families, providing accurate and timely information about available services.
• Manage and document client feedback, ensuring concerns are addressed...