Join CIBC as a Client Service Representative, providing excellent support to clients in Owen Sound. Leverage your financial services knowledge and technology skills to enhance the client experience.
In this full-time role with CIBC’s Personal and Business Banking Team, you will navigate a fast-paced environment while assisting clients with day-to-day banking needs. Your responsibilities include helping manage accounts, offering expert advice on financial products, and connecting clients with appropriate CIBC team members to achieve their goals.
Key Responsibilities:
• Engage clients to support their banking needs
• Resolve client issues with empathy and ownership
• Promote mobile banking applications to enhance usability
• Collaborate with team members to improve client solutions
• Maintain a client-first approach in all interactions
Requirements:
• Prior experience in client service or banking
• Strong interpersonal and communication skills
• Ability t...