CIBC is seeking a dedicated Client Service Representative in Lethbridge. Engage with clients and utilize your financial product expertise to enhance their banking experience in a full-time, on-site role.
As part of CIBC’s Personal and Business Banking Team, you’ll thrive in a bustling Banking Center. Your core duties involve helping clients manage their accounts, guiding them through transactions, and ensuring they connect with the right team members. Flexibility to work various hours, including evenings and weekends, is essential to deliver outstanding client service.
Key Responsibilities:
• Assist clients with their day-to-day banking needs
• Manage client issues and provide effective solutions
• Connect clients with appropriate CIBC team members
• Introduce clients to digital banking tools
• Enhance overall client engagement and experience
Requirements:
• Experience in client service and issue resolution
• Strong interpersonal communication skills
• ...