Enhance your career with Purves Redmond Limited as a Client Service Representative in Vancouver, BC. Deliver exceptional client service while managing documentation and supporting internal teams.
In this pivotal role, you will oversee documentation tasks and address client inquiries, ensuring top-tier service and maintaining precise records. Collaborating closely with various business units, your efforts will drive operational efficiency while fostering client relationships through proactive communication.
Key Responsibilities:
• Issue accurate client documentation, including certificates and policy documents
• Respond promptly to client inquiries with professionalism
• Upload and maintain client records in EPIC and shared drives
• Support accurate data entry and policy updates
• Foster positive client relationships through proactive follow-ups
Requirements:
• Administrative experience or background in insurance brokerage
• Knowledge of Applied EPIC or CSR...