Join Bayshore Home Health as a Client Service Team Lead in Markham, Ontario. Oversee client care scheduling and manage a skilled team in a hybrid work environment.
In this vital supervisory role, you will coordinate the schedules for caregivers while ensuring high-quality client support. This position demands a minimum of two years of customer service experience, particularly in healthcare settings. The role requires flexibility with shifts that include days, evenings, and weekends to meet client needs.
Key Responsibilities:
• Supervise and coordinate caregiver schedules among the client service team
• Provide training and support for Client Service Coordinators
• Manage client inquiries and schedule updates effectively
• Handle scheduling conflicts and client issues with care
• Maintain precise scheduling records and documentation
Requirements:
• Secondary School Diploma required
• At least 2 years of relevant customer service experience
• Preferred ba...