OVERVIEW

The Client Services Executive is the first point of contact for clients and leader within our internal teams. They are responsible for liaising between Production and the client, completing the preflight of new projects, starting projects with our internal Production teams, and acting as the coordinating stakeholder in all engagements. The Client Services Executive takes pride in management, demanding clients and complex projects as well as taking ownership of tasks by training and managing junior team members, on-boarding new clients, streamlining workflows and educating clients.

DESCRIPTION

• Respond to client requests for new project initiatives through our centralized technology

• Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests

• Initiate all project related wo...