Shape client success in your role as a Senior Manager of Client Services. Engage with global clients to lead specialized Microsoft Dynamics 365 implementations and optimize their operations.
In this dynamic role, you will manage a portfolio of diverse clients and foster strong relationships across teams in Canada, Mexico, and beyond. Your leadership will empower teams to navigate challenges while driving continuous improvements. This position is perfect for professionals passionate about client interactions with minimal travel.
Key Responsibilities:
• Manage a portfolio of clients ensuring service excellence
• Address day-to-day operational challenges promptly
• Influence client strategies and recommend process improvements
• Mentor and foster team development among consultants
• Collaborate with sales for strategic insights
Requirements:
• 7+ years in Client Services management
• Expertise in Microsoft Dynamics 365 Customer Engagement
• Strong backgrou...