Step into the role of Client Solutions Manager, focusing on commercial clients in a flexible hybrid environment. Excel in delivering outstanding customer service and relationship management.
As a valued member reporting to the Director of Client Solutions, you will handle a portfolio of commercial accounts, overseeing renewals and policy modifications. Quick response to client inquiries and collaboration with Account Executives will be crucial in fostering strong client relationships. Proactively identifying upselling opportunities while expanding your knowledge of market trends will enhance client trust and satisfaction.
Key Responsibilities:
• Manage and retain commercial client relationships
• Oversee renewals and adjust policies as required
• Respond to inquiries with efficiency and accuracy
• Identify new upselling opportunities
• Keep informed on insurance market changes and products
Requirements:
• 3+ years of client service experience in insurance
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