Elevate your career with BBD as a Client Specialist focused on group benefits administration. Provide exceptional support while ensuring client satisfaction through effective communication and solution-oriented strategies.
As a Client Specialist, you will play a crucial role in servicing both internal and external clients. With responsibilities including transaction processing and maintaining accurate documentation, you will ensure timely responses to client inquiries. Your ability to adapt to the evolving needs of the Customer Success team will enhance our client-focused approach.
Key Responsibilities:
• Process transactions for full-cycle group benefit administration
• Anticipate client needs and recommend solutions
• Ensure 24-48 hour response times to inquiries
• Maintain complete documentation of plan member changes
• Promote the use of BBD’s technologies across clients
Requirements:
• 1-2 years of related work experience
• Knowledge of the insurance ...