Drive client engagement as a Client Success Manager with AgilityPR Solutions, a remote-first PR tech leader. This role emphasizes strategic partnerships, client adoption, and ensuring lasting value from our innovative platform.
As a Client Success Manager, you will manage mid-market accounts and deepen client relationships post-onboarding. Your role includes targeted enablement, data-driven insights, and proactive monitoring to foster platform adoption. Collaborating closely with teams from Onboarding to Account Management, you will ensure clients derive maximum benefit from our solutions and advocate internally for their success.
Key Responsibilities:
• Own day-to-day client relationship management
• Drive ongoing adoption and engagement with the platform
• Deliver tailored training sessions and workshops
• Conduct regular business reviews to share insights
• Identify churn signals and opportunities for upsells
Requirements:
• 3-5 years in customer success o...