Client Success & Service Manager
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Job Description
Skycomp Solutions, recently recognized as one of Canadaβs top 50 managed IT companies, is a growing managed services provider committed to helping businesses manage risks, minimize disruptions, and control costs through reliable, secure, and innovative technology solutions.
At Skycomp, our exceptional team is the foundation of our inclusive culture and outstanding client experience. We foster an environment that empowers and inspires our employees to thrive both personally and professionally.
We are currently seeking a Client Success & Service Manager to join our dynamic team. This leadership role is critical in ensuring smooth operations, addressing client needs, and maintaining service excellence in alignment with our established service level agreements.
Key Responsibilities:
- Leadership & Team Development: Oversee the support teamβs performance, providing mentorship, training, and professional development. ...