Join Alight as a Production Specialist focused on Client Support Services. Handle inbound and outbound tasks ensuring customer satisfaction with high-quality production and delivery.
As a vital part of Alight’s operations, you will perform various duties within the Client Support Services. Collaboration with the Workflow Coordinator is crucial for balancing work for timely mail delivery, while maintaining high standards using printers, scanners, and assembly tools. This role emphasizes transparent communication to uphold exceptional service standards.
Key Responsibilities:
• Operate printers, scanners, and assembly equipment proficiently
• Collaborate with management for efficient workflow
• Sort and scan inbound mail according to client protocols
• Assemble documents, including manual folding and collation
• Troubleshoot equipment issues and manage postage meters
Requirements:
• Minimum 2 years in operations or production printing
• Good problem-solving s...