Shape the future of managed services at NTT DATA as the Cloud Platform Director. This remote role requires expertise in cloud solutions and service operations, with a base in Canada.
As a Cloud Platform Director, you will oversee NTT DATA’s Managed Services portfolio, focusing on actionable strategies and high-quality service delivery. This position demands a seasoned leader with a robust understanding of cloud applications, security solutions, and operational frameworks. The role is pivotal in ensuring client satisfaction and delivering business outcomes.
Key Responsibilities:
• Collaborate with clients to formulate service strategies
• Lead and implement the operating model for managed services
• Cultivate excellence among service and technical teams
• Monitor KPIs for continuous improvement
• Oversee long-term client account health and retention
Requirements:
• 8–12+ years in cloud services and leadership
• In-depth knowledge of Azure and its governance...