Take on a pivotal leadership role as Cloud Services Leader with NTT DATA, working remotely in Canada. Shape the strategy and execution of managed cloud services.
As the Cloud Services Leader, you will provide vision and leadership for NTT DATA's Managed Services portfolio, driving performance and customer engagement across various cloud and infrastructure platforms. This position demands your expertise in managing client relationships, engineering teams, and operational frameworks for success in service delivery.
Key Responsibilities:
• Collaborate with clients to establish managed services strategy
• Drive operational excellence through effective team leadership
• Define KPIs and enhance transparency in service metrics
• Oversee onboarding, account health, and service escalations
• Serve as a mentor for service and technical leaders
Requirements:
• 8–12+ years in cloud engineering and managed services
• 3–5+ years of experience in technical leadership
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