Elevate your career as a Solution Architect focused on BMC Helix ITSM, where you'll facilitate design thinking sessions and lead high-impact cloud migration projects. This role emphasizes collaboration and deepens your architectural expertise.

We are seeking a skilled Solution Architect with experience in upgrading applications to Cloud and SaaS environments. You'll harness your expertise in analyzing BMC Remedy implementations while working alongside product and infrastructure teams. Your insights will guide design decisions and enhance service delivery during migrations.

Key Responsibilities:
• Facilitate design-thinking activities for ITSM solution requirements
• Collaborate on architectural designs with product teams
• Develop user personas and journey maps for migration projects
• Execute research on user behaviors and needs
• Advise on best practices to enhance design decisions

Requirements:
• Experience w...