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Job Description
As a Collection Specialist with Italian You will help drive timely cash collection and maintain healthy customer accounts by proactively resolving payment issues and ensuring high data quality. Your work will support strong cash flow, accurate reporting, and compliant financial processes.
HowYou’llMake an Impact:
Incoming / Outgoing Calls: Proactively chase for payments through phone calls.
Account Management: Document and change the status of accounts, handle referrals, and transfer funds on accounts.
Payment Processing: Chase for remit for payments received and provide copy documents.
Write Off Requests: Initiate write-off requests following approval policy.
Query Identification and Escalation: Identify, resolve and escalate queries as necessary.
Cash Account Clearance: Support clearing cash accounts by transferring funds as needed.
Credit Notes:...