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Collections Advisor

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Scotiabank
πŸ“ Hamilton, Canada
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Location Hamilton
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Posted June 04, 2026
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Commute Local Area
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Job Description

Is this role right for you?

In this role, you will:
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

  • Conducts payment collection activity to provide the Bank with optimal delinquency ratios and loan loss levels by: acting in a timely manner to identify the risk associated with all assigned accounts and executing prompt action to minimize loss and secure the Bank’s position; conducting timely and constructive collection activity by telephone, letter, text message, e-mail, or other appropriate means.

  • Makes sound decisions on accepting, rejecting or offering amended payment terms and settlements while conforming to Bank policies and procedures by: discussing contractual loan payment arrangements with customers before offering revised or reduced payments, terms, conditions and loss mitigation tools; negotiating alternate payment arrangements including token or reduced pa...
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    πŸ“ Location Details

    πŸŒ†
    City
    Hamilton
    πŸ—ΊοΈ
    Country
    Canada
    πŸš—
    Commute
    Local Area

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