Reporting to the Regional Performance Director, the Support Specialist is responsible for providing technical support and assistance to franchisees. Their main role is to help users troubleshoot and resolve technical issues with products or services. The support Specialist will work closely with the operations teams, providing support and expertise for the franchisees as required.

Core Competencies

Autonomy

Teamwork

Time management

Problem solving

Planning

Adaptability and Flexibility

Communication

Result Orientation

Organized

Initiative and creativity

Customer Relationship Management

Job Duties

Vehicle reinspection for warranties requests, quality control inspection and Best ...