Position Overview

Commercial Account Manager – Permanent Full Time – Locations: Kapuskasing, Hearst, Timmins, Iroquois Falls.

Responsibilities

• Provide assistance to the Commercial Account Executive.
• Provide customers with prompt service by giving advice, helping them understand insurance, and addressing customer concerns.
• Receive and process all incoming commercial paperwork.
• Assist with quotes to customers, write current business, review existing coverage, and update customer file information.
• Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates.
• Process endorsements, invoices, and follow up on payments.
• Communicate with insurance companies, negotiate with underwriters on customers’ behalf, and negotiate renewal of terms.
• Follow up with adjusters on claims status.
• Source and obtain additional information requested by the und...