Overview

As a Customer Experience or Community Associate, you will serve as the primary point of contact for the Community, acting as the “face” of WeWork and supporting the Community Management team.

Responsibilities include building management, member and guest engagement, event support, and operational tasks to maintain a welcoming environment for members and guests.

Responsibilities

• Front Desk Management
  • Cover the front desk during building business hours as an on‑site point of contact.
  • Greet members and guests warmly, ensuring compliance with the guest policy by having guests sign in via Welkio tablets.
  • Build relationships with members and guests, anticipating needs and personalizing experiences.
  • Maintain all building forms (pet forms, filming requests, bike room requests, etc.) and keep the front desk clean and organized.
  • Notify members of food deliveries and couriers and answer building...