Community Engagement Specialist (Remote) – US-Based Company

Paired is a forward‑thinking agency dedicated to connecting exceptional talent with companies needing innovative solutions. Our mission is to provide flexible work opportunities while fostering a vibrant and inclusive community. We are currently seeking a Community Engagement Specialist to lead strong connections within our community and drive engagement initiatives that resonate with our audience.

Responsibilities

• Monitor Facebook and Instagram comments and messages across multiple brand and whitelisted pages.
• Reply to customer comments, questions, and feedback using the appropriate brand voice and tone.
• Identify and quickly elevate potential customer service or PR issues.
• Determine when to reply, hide, or delete comments based on clear brand guidelines.
• Maintain active community engagement to encourage positive discussion and build trust with fol...