Square One is seeking a Complex Loss Manager and Technical Specialist in Vancouver, BC, to elevate claims handling through expert analysis and leadership. This role offers a unique opportunity to mentor adjusters and leverage AI in the claims process.
In this permanent, full-time role, your expertise in residential property and liability claims will be vital. You will lead strategic coaching initiatives while providing technical authority for complex cases. Additionally, your analytical and mentoring skills will enhance the team's capabilities, ensuring optimal service delivery.
Key Responsibilities:
• Coach adjusters through technical workshops and mentoring
• Provide expert oversight for large-scale property and liability claims
• Utilize AI tools for rapid claims analysis and training
• Ensure quality and consistency across the claims team
• Lead training workshops with AI-simulated scenarios
Requirements:
• CIP or FCIP designation is required
• 15+ yea...