Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Summary

This role oversees the development, implementation, and optimization of reporting tools, analytics platforms, and automated data solutions used to monitor compliance performance, regulatory exposure, and client contractual obligations. The Senior Manager leads a team of reporting analysts and BI developers responsible for delivering scalable dashboards, analytics models, and automated reporting solutions that support internal leadership, auditors, and client stakeholders.

This role acts as the primary bridge between compliance leadership, reporting...