Elevate your customer service career as a Concierge with FirstService Residential, the face of luxury living. Provide exceptional service to residents and visitors at upscale properties with warmth and professionalism.
In this pivotal role at FirstService Residential, you'll be responsible for greeting residents and ensuring their needs are met with the highest standards of service. A strong background in customer service is essential, as you will engage with a variety of individuals, solve problems, and create welcoming environments. You'll work on-call during day shifts, both weekdays and weekends, adapting to the dynamic needs of a high-end residential community.
Key Responsibilities:
• Greet all residents and visitors warmly
• Ensure high standard of customer service
• Problem-solve and diffuse challenging situations
• Conduct property patrols in various conditions
• Receive and handle packages from couriers
Requirements:
• At least one year of direct cus...