Connectivity & Network Engineer - CUCM

Location: Bogota

Contract: Permanent

Experience level: Experienced Professionals

Responsibilities

• Handling escalations
• Ad hoc training
• Mentoring team members
• Attending stakeholders’ calls

Qualifications

• Advanced English level B2 or above
• Call Routing troubleshooting and scenarios
• Certificates (CCNP Collaboration/ CCIE Collaboration)
• Database/SSO
• ILS/ GDPR, ITL/ CTL Concepts
• Expressway, MRA/ MVA, LDAP Integration
• RTMT Trace analysis
• PCD (Prime Collaboration Deployment)