Lead IT consulting initiatives as a Consulting Engagement Manager. Collaborate with sales teams for customer resourcing and consulting opportunities while enhancing service delivery.
This role involves engaging with clients to identify needs and manage the staff augmentation process across North America. You'll work closely with sales and presales teams to validate engagements, present qualified consultants, and ensure a seamless customer experience. Your influence will drive operational improvements and contribute to sales goals while maintaining high customer satisfaction levels.
Key Responsibilities:
• Prospect and present new consulting programs
• Collaborate with sales for client engagement validation
• Conduct presentations for qualified consultants
• Handle customer and consultant relationship challenges
• Drive sales targets and improve service quality
Requirements:
• Business development experience in IT services
• Ability to present confidently t...