Pursue a rewarding career as a Contact Center Associate focused on Loss Prevention at TD in Montréal. Provide exemplary customer service to a diverse clientele.

As a member of the Fraud Loss Prevention Contact Centre, you will use your bilingual skills to assist customers with their inquiries and recommend TD products effectively. Your role will focus on empathy in communication and meeting performance objectives while working remotely from a secure workspace. Take part in training and growth opportunities throughout your career.

Key Responsibilities:
• Field inbound customer calls regarding account issues
• Advise customers on TD financial products and services
• Resolve inquiries efficiently on first contact
• Ensure compliance with performance regulations
• Engage in ongoing professional training and development

Requirements:
• High School Diploma or equivalent
• Fluent in French and English
• Exc...