**Job Information**:Department Name- TRAINING & DEVJob Type- Full timeIndustry- InsuranceService Now Ticket- INC*******Modality- HybridWork Experience- 1-3 yearsAssigned Recruiter ContactDate Opened- 09/18/2025City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- *****Responsible for translating operational and adult learning needs into effective learning solutions.Their main role is to create, update, and manage training content that enables ambassadors to successfully perform their duties, ensuring that the learning is relevant, clear, didactic, and aligned with business objectives.This role acts as a bridge between technical knowledge and learning experience, collaborating with trainers, operational leaders, and other departments to develop materials that address different learning styles and operational contexts.Design, develop, and manage training content to ensure that ambassadors can perform their roles successfully.Guarantee the relevance, effectiveness...