Elevate customer interactions as a Content Strategy Manager focused on AI solutions. Drive content management initiatives and design adaptive learning experiences for interconnected workflows across products.
This senior position involves leading a dedicated team that creates compelling, user-centered content strategies tailored for AI-driven experiences. You will work collaboratively with design and engineering teams to enhance the customer journey, ensuring consistency and clarity throughout. Utilizing research and insights, your team will craft frameworks that establish best practices in content governance and quality.
Key Responsibilities:
• Oversee a team of strategists and designers
• Define content strategy for user engagement
• Create and enhance content governance frameworks
• Partner with design and product teams for effective integration
• Guide the development of accessible conversational experiences
Requirements:
• 12+ years in content strategy o...