Job Summary

The Contract Administrator is an all-encompassing role which supports branch contracts by maintaining and processing administrative operations. The incumbent must be able to work independently and as part of a larger team as well as working to ensure back-office processes are executed with excellence to maximize profitability through the contract process and by meeting and exceeding customer KPIs.

Key Responsibilities

• Support Service Leadership to minimize risks and support the growth potential of all new and existing contracts.
• Communicate and coordinate with all members of the sales team as well as Service Management for contract compliance, escalation and/or follow up.
• Review documents and ensure contract compliance and financial commitments are met.
• Proactively manage branch performance through communication with customers.
• Ensure contracts are administered according to contract, company procedures ...