**Descripción**:Dresden Partners specializes in connecting exceptional talent with leading global companies.We are dedicated to IT recruitment in Mexico, Latin America, and the United States.We are looking for a talented Team LeaderExperiencing- 5+ yoe in call center or MKT agencie- Coordinate call centerActivities and responsabilities:- Attention and tracking of tickets- Keeping to delivery deadlines- Activities should be monitored and assigned- Work schedules assigned- Working with a high number of clients- **Power Point management**:- **Advanced level of English**, all communication is in English with users worldwide.Must to have:- Ability to demonstrate middle/expert-level skill in using Microsoft PowerPoint and Excel.The work area is: Roma NorteSoft Skills:- Customer service: Listening skills, and communication.
- Follow-up**Benefits**:- Vacation time- Flex time- IMSS (Mexican Social Security)- Life insurance- Family package funeral expenses insurance- Health membership for...