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Job Description
Job Title: Coordinator - Parts Support
Job Summary
The Parts Support Coordinator is responsible for internal and external customer support, order entry and monitoring backordered items and expediting delivery to the Distribution Centre.
Responsibility
Supporting dealer/distributor and internal customers via phone and email with regards to order status, tracking and technical requests.
Order entry including EDI orders.
Assist in developing daily shipping and work schedules to ensure efficient operations throughout the Distribution Centre.
Monitor backordered items and expedite delivery creation and shipment of needed products.
EOP order entry and credit approval.
Tracking distributor and dealer orders, allocation and shipments.
Share in responding to after hour's emergency parts request (weekday evenings, during peak harvest sea...