Job Title

Coordinator, Workforce Planning – Call Centre

Position Status

Permanent Full-time

Department

Call Centre

Location

Montreal, Quebec

Who We Are

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do! If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Workforce Planning Overview

Workforce is responsible for planning, forecasting, scheduling, real‑time performance monitoring, and analytics for a multi‑site (Canada + offshore) contact ...