As a Counter/Inside Sales Associate based in Cambridge your essential duties will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.

• A minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• Be computer literate.
• AS400 experience would be...