Step into the Courier Team Lead role at FedEx, focusing on operational excellence and team mentorship. This position highlights the need for strong communication and leadership abilities.
In this role, you will manage courier operations, overseeing sort and delivery processes while mentoring hourly staff. Your leadership will guide best practice implementations, improving overall service quality. Relevant courier experience and conflict resolution skills are vital to success here.
Key Responsibilities:
• Lead and oversee daily operational tasks
• Coach hourly employees on best practices
• Promote effective communication within the team
• Manage conflict resolution and team dynamics
• Ensure regulatory compliance in training and safety
Requirements:
• High school diploma or equivalent
• Minimum of one year courier experience
• Valid driver's license with a good record
• Capability to lift 70 lbs and manage heavier parcels
• Understanding of FedEx s...