**albo**albo is a leading fintech company offering financial products to individuals and SMBs with the mission to bring financial freedom to everyone everywhere.
**About the role**In this role, you will be responsible for operating the Customer Relationship Management (CRM) software, configuring inbound campaigns launches and iterating through communication channels.As a CRM Automation Specialist, you will play a crucial role in proposed automated solutions focused on customer acquisition, loyalty, retention, and maintenance.
**What you'll be doing at albo**:- Develop journeys and funnels for generating new customers.
- Follow up on marketing requirements made by different teams within albo.
- Implement retention and loyalty actions.
- Review the content and quality of campaigns, as well as their proper functioning after being launched.
- Interpret results and collect feedback from teams and be the point of contact for any issues related to campaign performan...