Become the CRM Lead Specialist for CEVA Logistics in Europe, owning the transformation and governance of CRM systems. This vital role is entirely dedicated to CRM excellence.
In this mid to senior level position, you will manage CRM adoption and provide essential training while ensuring effective change management strategies. Your responsibilities include interfacing with the global CRM team and implementing data quality disciplines while leading CRM releases across the region.
Key Responsibilities:
• Manage CRM adoption and change management
• Serve as the regional point of contact for CRM
• Ensure adherence to governance standards
• Oversee regional rollout of CRM tools
• Identify and mitigate risks associated with releases
Requirements:
• Required college degree
• 5-10 years of relevant CRM experience
• Strong focus on governance and execution
• Familiarity with Salesforce preferred
• Training and project management skills advantageous
Enhan...