Lead CRM initiatives across regions as a CRM Manager. Drive strategic global initiatives leveraging Braze for personalized customer communication.
In this pivotal role, you will oversee the CRM strategy for the Americas, EMEA, LAC, and APAC regions while collaborating with international stakeholders. Your expertise will ensure effective campaign optimization and performance analysis, translating insights into actionable CRM plans. You will champion a customer-first approach, fostering strong relationships with teams and stakeholders.
Key Responsibilities:
• Manage and deliver a best‑in‑class CRM strategy
• Lead end-to-end CRM performance across multiple regions
• Translate business objectives into clear CRM roadmaps
• Drive campaign optimization using CRM insights
• Collaborate with stakeholders for CRM alignment
Requirements:
• Proven experience as a CRM Manager
• Minimum 2 years working with Braze
• Strong analytical skills for KPI reporting
• Expe...