Join a transformative initiative as a CRM Program Lead in Coquitlam's Commercial Banking sector. Drive large-scale CRM delivery with platforms like Salesforce FSC or Microsoft Dynamics.

We are seeking a seasoned professional to oversee the end-to-end execution of our CRM transformation program. This role requires strong leadership, collaboration with stakeholders, and strategic alignment of technology solutions with business goals. The ideal candidate brings 10-15 years of experience in managing CRM initiatives, particularly in Commercial Banking.

Key Responsibilities: • Lead and manage the CRM program roadmap and delivery • Oversee end-to-end program execution from planning to support • Partner with stakeholders to define requirements and optimize processes • Drive implementation of Salesforce FSC or Microsoft Dynamics • Manage cross-functional teams and vendor partners

Requirements: • 10-15 years in CRM program delivery with leadership • Proven enterprise C...