Position: Customer Support Representative

Location: Athens, Greece

Work model: on-site, 100%

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Respond promptly and professionally to incoming customer inquiries through various communication channels
• Research and identify effective solutions to resolve customer issues or concerns
• Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management
• Provide accurate and complete information using appropriate tools, systems, and procedures
• Maintain a high standard of customer service and contribute to a positive customer or partner experience
• Collaborate with internal teams to ensure seamless communication and issue resolution.

REQUIREMENTS:

• Fluent/nativ...