Athens, Greece
Monday–Sunday | 08:00–19:00 (rotational shifts)
Permanent contract

About the Role

Join a global travel platform and become part of an international team supporting customers worldwide.

As a Croatian-speaking Customer Support Specialist, you will assist users with bookings, reservations, and general inquiries, ensuring a smooth and positive customer experience.

Work Model

• On-site training (9 weeks in Athens)
• After training: remote work based on performance and readiness

Key Responsibilities

• Handle customer inquiries via phone, email, and chat
• Support with reservations, cancellations, and booking changes
• Assist with payment-related questions and issues
• Provide clear and professional communication in Croatian and English
• Ensure high levels of customer...