Bilingual Travel Advisor / Customer Service Advisor – Croatian Speaker

Location: Athens, Greece
Start Date: 08 May 2026

Are you a problem-solver who thrives in fast-paced, customer-focused environments? Join our dynamic Athens team and provide world-class support to travelers from around the globe!

Your Role

As a Bilingual Travel Advisor / Customer Service Advisor, you will:

• Respond to customer inquiries via phone and email with professionalism.

• Log and maintain accurate records in the customer service database.

• Handle complaints efficiently following escalation policies.

• Resolve support calls and emails within agreed Service Level Agreements (SLAs).

• Troubleshoot issues using systems, documentation, and analytical skills.

• Provide proactive recommendations to improve cus...