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Job Description
Job Description
What is the opportunity?Member of the Client Success Team (CST) working on cross-product onboarding with a primary focus on Canada and the US as well as support of other regions as required.What will you do?Member of a global CST responsible for the onboarding of clients primarily focused on onboarding requests from Canada into all RBC locations.
Manage client lifecycle projects across the regional functional teams (KYC, AML, Legal, Operations, IT, Credit, Docs, Risk) to ensure smooth and efficient experience for the client and Sales.
Facilitation and reporting of the onboarding progress to business stakeholders, providing transparency and improved client service. Escalating as required.
Proactively identify operational risk/control deficiencies, risk loss events in the business accordingly
Keep desktop procedures up to date and refreshed as process changes are made an...