Become a pivotal part of the logistics team as a Customer and Logistics Operations Specialist. Focus on order fulfillment and ensure smooth communication between customers and supply chain operations.
This role focuses on managing order statuses, provides essential logistical support, and resolves customer inquiries related to the Power by the Hour programs. You will be responsible for monitoring case updates and ensuring accurate documentation for product delivery. Collaborate with the Pratt & Whitney CFirst team to manage return to service processes and tackle any urgent issues effectively.
Key Responsibilities:
• Monitor logistics and manage order fulfillment
• Serve as primary liaison for PPH customer inquiries
• Ensure timely and complete documentation for orders
• Oversee parts validation and return to service
• Attend daily AOG meetings with Pratt & Whitney
Requirements:
• Bachelor’s degree or 7 years of relevant experience
• Fluent in English with ...