SUMMARY: The Customer and Logistics Specialist is responsible for close coordination and support to the customer and supply chain operations for the Power by the Hour (PPH) programs and CFirst programs alignment. This role focuses on managing order fulfillment, tracking shipments, resolving logistical issues and follow up with customer to ensure seamless collaboration and return to service has taken place in accordance with the current technical data provided in the manufacturers’ Instructions for Continued Airworthiness, Services Bulletins, service letters, Airworthiness Directives, government and industry standard practices, and other data acceptable to or approved by the FAA.DUTIES & RESPONSIBILITIES:Responsibilities include, but are not limited to:Monitor and manage case updates, order status, and service ticket tracking to ensure timely and accurate resolutions.Serve as primary point of contact for Power by the Hour (PPH) customers and internal teams regarding order status, delive...