Provide exceptional technical support as a Customer Application Specialist at Grundfos in Oakville, Ontario. Engage with customers to offer expert guidance on pump solutions in a hybrid working environment.
In this role within the CSSC Back Office team, you will be integral to ensuring a seamless customer experience by delivering timely technical support. Your responsibilities will include managing projects, preparing quotations, and facilitating customer interactions to resolve inquiries effectively.
Key Responsibilities:
• Offer commercial and technical support for product sizing and application solutions
• Engage with customers through various communication platforms
• Oversee project management and specification documentation
• Facilitate negotiations and project proposals with stakeholders
• Troubleshoot and assist in pumping system performance issues
Requirements:
• Engineering degree or related experience preferred
• 3–5 years of experience in a tec...