My client, a Montreal-based leader in high-end architectural lighting solutions, is seeking its future Customer Care Manager. As a strategic pivot within the organization, your mission will be to transform the customer experience and structure internal processes. If you are a resilient leader capable of thriving in a creative environment undergoing transformation, this Customer Care Management role is designed for you.

Location: Montreal East, Hochelaga
Contract: Permanent
Work Mode: 100% On-site
Schedule: 37.5 hours/week, flexible hours
Salary: Starting at $80k, based on experience

Advantages
Competitive salary adapted to your expertise.

Comprehensive group insurance (health, dental, vision, life, and long-term disability) with 50% employer contribution after 3 months.

3 weeks of annual vacation from the first year.

5 paid days per year for medical or family reasons.

Access to an on-site cafeteria and...