Customer Care Representative (Call Centre Bilingual English & Spanish)

Our Client is one of North Americas most experienced submetering providers, who brought turnkey solutions to our clients for over 15 years. They help customers effectively manage their utility consumption as we supply, install, and remotely read electricity, water, and thermal submeters. Across all building types, retrofit or new construction, they have the knowledge, equipment, and staff to deliver a comprehensive solution from design to implementation to billing. They are focused on maintaining strong customer relationships and value team collaboration to achieve the goals.

Position Summary

This position is accountable for enhancing the customer experience through providing timely, helpful, and professional assistance to customers who contact us. Must be fluent in English & Spanish. The role is facing the Canadian and US marketplace. We offer flexible work hours and hybrid working op...